About MiaRec
MiaRec, Inc. is a California-based provider of call recording and Voice AI solutions. Our customers include organizations of all sizes, from small businesses to multi-site contact centers and cloud-based environments.
MiaRec software solutions portfolio includes award-winning call recording and voice analytics products for contact centers, telecom service providers, financial institutions, and other businesses that need to improve workforce performance and enhance customer experience.
MiaRec is being used by more than 1,000 corproate customers worldwide since its first release in 2007 and is compatible with business telecommunications systems from leading providers, including Cisco, Avaya, Microsoft, Polycom, BroadSoft, Metaswitch and many others.
Why choose MiaRec software solutions?
- Easy to install - same day installation and configuration
- All-in-one Contact Center solution (includes Call Recording, Agent Evaluation, Live Monitoring, Reporting, Screen Capture and Voice Analytics)
- No hidden costs - straightforward and flexible licensing options
- Field-proven - 1,000 plus corporate customers all over the world
- Certified compatibility – compatible with Cisco, Avaya, BroadSoft, Metaswitch and many other platforms
- Excellent support – accompanied by responsive and professional technical support
- Innovation – based on innovative and open technologies and powered by AI