About MiaRec
MiaRec, Inc. is a San Jose, California-based provider of call recording and workforce optimization solutions. Our customers include organizations of all sizes, from small businesses to multi-site contact centers and cloud-based environments.
MiaRec software solutions portfolio includes award-winning call recording and quality monitoring products for contact centers, VoIP service providers, financial institutions, and other businesses that need to improve workforce performance and enhance customer experience.
MiaRec delivers a powerful combination of easy management, high reliability, and rich functionality at affordable price.
MiaRec is being used by more than 1,000 customers worldwide since its first release in 2007 and is compatible with business telecommunications systems from leading providers, including Cisco, Avaya, NEC, Polycom, BroadSoft, Metaswitch and many others.
Why choose MiaRec software solutions?
- Easy to install - 30 minutes installation time
- All-in-one Contact Center solution (includes Call Recording, Agent Evaluation, Live Monitoring, Reporting, Screen Capture and Speech Analytics)
- Affordable - half of competitor’s price
- No hidden costs - straightforward and flexible licensing options
- Field-proven - 1,000 plus customers all over the world
- Certified compatibility – compatible with Cisco, Avaya, BroadSoft, Metaswitch and many other platforms
- Excellent support – accompanied by responsive and professional technical support
- Innovation – based on innovative and open technologies