Multi-Tenant Call Recording For Cisco Hosted Collaboration Solution (HCS)
MiaRec supports recording calls in the Cisco Hosted Collaboration Solution (HCS) environment. The MiaRec multi-tenant architecture allows to host multiple customers on a single platform and significantly save on hardware and maintenance costs.
How It Works
A single MiaRec instance may collect call recording data from multiple CUCM servers simultaneously (i.e. there is not need to deploy a dedicated recorder server for each CUCM instance). There are a few ways of recording calls in Cisco HCS environment:
- Built-in-Bridge (media is forked by IP phone)
- Network-based recording using Cisco CUBE (media is forked by CUBE)
- SIPREC recording using Cisco CUBE or other vendor SBC (media is forked by SBC)
Experience The Power Of Cisco & MiaRec In Action!
Schedule a personalized demo today to see first-hand how powerful Cisco and MiaRec can be together.