Your Goal:

Waterproof Compliance & Security

A contact center generates, manages, and stores lots of sensitive customer data and could, if not managed correctly, become a weak link in an organization's security and compliance structure.

By choosing MiaRec, you invest in a secure, compliance, and reliable contact center solution that you can trust to have your back at all times.

business people group with  headphones giving support in  help desk office to customers, manager giving training and education instructions-3
2X

Save 2X Costs

Save over 2X costs compared to the cost of non-compliance with regulatory standards.

42%

Improve Compliance

Improve compliance adherence by 42%

100%

Analyze 100% of Calls

Scale your compliance workflows to analyze and redact every 100% of calls.

A Data Breach Costs 4.24 Million — And Your Reputation.

Every year, the number of substantial data security breaches increases significantly, putting every organization at enormous risk, including the risk of being sued, being fined, and damaging your brand reputation. Contact centers hold a lot of sensitive customer data, including credit card details. Hence, protecting personal information and adhering to compliance and regulatory laws are key priorities.

MiaRec's Contact Center solutions are specifically designed with the highest security, reliability, and compliance standards in mind so you can sleep soundly knowing you have a partner you can count on 24/7/365.

Compliance Office

Finally, Compliance You Can Trust

 MiaRec offers a special version of our Cloud MiaRec software, that is PCI-DSS and HIPAA compliant to help protect you and your customers.

Other Common Regulations We Help Comply With

Built-In Security & Compliance

Learn More About Contact Center Compliance

Our Modern Contact Center Blog provides practical tips, tricks, and strategic expert advice on how to keep your contact center compliant, secure, reliable, and efficient while providing the best customer experience possible!

How Much Setup Do MiaRec's Generative AI-Powered Auto QA and Auto Data Redaction Require?

How Much Setup Do MiaRec's Generative AI-Powered Auto QA and Auto Data Redaction Require?

October 16, 2023 at 3:45 PM 4 min read
MiaRec Takes Auto Data Redaction To New Heights With Machine Learning

MiaRec Takes Auto Data Redaction To New Heights With Machine Learning

September 1, 2023 at 11:39 AM 5 min read
How Healthcare Contact Centers Can Adopt Voice Analytics Solutions (Without Violating Compliance)

How Healthcare Contact Centers Can Adopt Voice Analytics Solutions (Without Violating Compliance)

July 3, 2023 at 12:23 PM 9 min read