Waterproof Compliance & Security
A contact center generates, manages, and stores lots of sensitive customer data and could, if not managed correctly, become a weak link in an organization's security and compliance structure.
By choosing MiaRec, you invest in a secure, compliance, and reliable contact center solution that you can trust to have your back at all times.
To Get Up & Running
MiaRec is so easy to implement and use that you could be up and running in as little as 24 hours.
In less than two hours, your supervisors are trained and ready to use MiaRec productively, making onboarding a breeze.
Supervisors love using MiaRec because it is not only intuitive and easy to use, but it also makes their job much simpler.
A Data Breach Costs 4.24 Million — And Your Reputation.
Every year, the number of substantial data security breaches increases significantly, putting every organization at enormous risk, including the risk of being sued, being fined, and damaging your brand reputation. Contact centers hold a lot of sensitive customer data, including credit card details. Hence, protecting personal information and adhering to compliance and regulatory laws are key priorities.
MiaRec's Workforce Engagement and Voice Analytics solutions are specifically designed with the highest security, reliability, and compliance standards in mind so you can sleep soundly knowing you have a partner you can count on 24/7/365.
The Contact Center Solution You Can Trust
Your contact center security, compliance, and reliability are the very foundation we build our solutions on.