Humanize Your Contact Center Data With MiaRec
MiaRec's Customer & Workforce Engagement Platform goes far beyond compliant, secure, and reliable call recording and quality management. It gives you total customer insights by humanizing your contact center data, making it measurable and therefore actionable.
Call Recording
Compliant, secure, and reliable call recording you can trust.
Quality Management
Easily evaluate, score, and live monitor your (remote) agents.
Voice Analytics
Get actionable customer insights from your contact center.
Screen Recording Add-On
Simultaneously record multiple screens while call recording.
Recording Announcement
Automated call recording announcement for Cisco.
Security & Compliance Add-On
For customers with added security/compliance regulations.
Why Choose MiaRec?
Your call recordings are packed with raw customer data. That is why we at MiaRec think that call recording should directly connect to your business goals, provide you with full visibility and analytics, and humanize the data so you can turn all this data into valuable insights you can act on.