Humanize Your Contact Center Data With MiaRec
MiaRec's Customer & Workforce Engagement Platform goes far beyond compliant, secure, and reliable call recording and quality management. It gives you total customer insights by humanizing your contact center data, making it measurable and therefore actionable.
Recording
Management
Analytics
Add-Ons
Screen Recording
(On-Premise/Cloud)
Simultaneously record multiple screens while call recording.
(On-Premise/Cloud)
Recording Announcement
(Built-In to Cloud Package)
Automated call recording announcement for Cisco.
(Built-In to Cloud Package)
Security & Compliance
(Built-In to Cloud Package)
For customers with added security/compliance regulations. Includes Automatic Recoding Announcement for Cisco.
Why Choose MiaRec?
Your call recordings are packed with raw customer data. That is why we at MiaRec think that call recording should directly connect to your business goals, provide you with full visibility and analytics, and humanize the data so you can turn all this data into valuable insights you can act on.