Multi-tenant call recording for telecom service providers
MiaRec Service Provider Edition is a multi-tenant call recording solution for service providers looking to offer high-end IP call recording services to their customers at a competitive price, with flexible billing options and low TCO.
MiaRec Service Provider Edition is based on our robust, carrier-grade call recording platform, delivering high availability and reliability. MiaRec offers multiple recording options to fit the diverse needs of service providers and their customers. Multi-level access control and partitioned multi-tenant resources ensure data security and customer privacy.
MiaRec multi-tenant call recording solution supports various platforms, like BroadWorks, Metaswitch, Cisco HCS, Genband and others.
Centralized Web-based access and administration
Authorized users can access call data quickly and easily, across any number of locations, via MiaRec’s Web-based user interface.
Ease of portal integration, single sign-on
MiaRec Service Provider Edition’s rich set of Web-service APIs ensure seamless integration of call recording service into your portal.
Multiple recording modes
Automatic 100 percent call recording, selective, and on-demand call recording options.
Configurable data retention policies
Rule-based storage policies to manage data growth and comply with industry requirements.
Enables multiple virtual machines to run on a single server, supporting VMware, Hyper-V, and XEN virtualization platforms.
Scales easily to thousands of users across geographically distributed locations
Advanced system monitoring
Supports self-monitoring and self-correcting as well as alerts via SNMP.