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Home › Solutions ›
 

Multi-tenant call and screen recording for telecom service providers

Hosted Call Recording

MiaRec Service Provider Edition is a multi-tenant call and recording solution for service providers looking to offer high-end IP call recording services to their customers at a competitive price, with flexible billing options and low TCO.

MiaRec Service Provider Edition is based on our robust, carrier-grade call recording platform, delivering high availability and reliability. MiaRec offers multiple recording options to fit the diverse needs of service providers and their customers. Multi-level access control and partitioned multi-tenant resources ensure data security and customer privacy.

MiaRec multi-tenant call recording solution supports various platforms, like BroadWorks, Metaswitch, Cisco HCS, Genband and others.

Top features:

  • Centralized Web-based access and administration

    Authorized users can access call data quickly and easily, across any number of locations, via MiaRec’s Web-based user interface.

  • Ease of portal integration, single sign-on

    MiaRec Service Provider Edition’s rich set of Web-service APIs ensure seamless integration of call recording service into your portal.

  • Multiple recording modes

    Automatic 100 percent call recording, selective, and on-demand call recording options.

  • Configurable data retention policies

    Rule-based storage policies to manage data growth and comply with industry requirements.

  • Virtualization support

    MiaRec supports VMware, Hyper-V, and XEN virtualization platforms.

  • Linear scalability

    Scales easily to thousands of users across geographically distributed locations

  • Advanced system monitoring

    Supports self-monitoring and self-correcting as well as alerts via SNMP.

MiaRec Brochure
  • MiaRec Service Provider Edition Datasheet
  • Monetizing Call Recording as a Service White Paper

Supported integrations:

BroadSoft Metaswitch Asterisk
and others
  • Businesses
  • Contact centers
  • Financial institutions
  • Healthcare
  • MiFID II compliance
  • Telecom service providers
  • Traders

Free 30-day trial

Evaluate MiaRec in your environment. Benefit from a 30-day trial license and easy install.

Download a free trial

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