Configuring users

MiaRec protects an access to calls with login and password. An administrator can create an unlimited number of user accounts. And each user account may have unique access permissions. 

In this article we will show how to create users with specific access permissions.

We will do the following:

  • Create user's group with name "Users"
  • Create account with name "John Smith" and login "john.smith"
  • This user will be able to see only calls with phone number (extension) "201". All other calls will be hidden from him.
  • This user will be able to playback calls, but cannot delete them or move to other folder.

In order to create a new user, login to MiaRec and click on "Settings" tab in the left bottom corner.

MiaRec Settings

Now you can create a separate group for users or use one of the existing groups.

Click on "Add" button inside "Groups" list.

Add Group

We create group with name "Users". Inside tab "View calls" select "None" (this means that all users inside this group will not be able to view calls by default). 

Add Group

Save group.

Then select the newly created group and click on button "Add" inside "Users" list:

Add user

Enter user's name and login/password.

Then check "Override access permissions of Group".

Add user

Select "View calls" tab and select "List of ..." and "... extensions".

Then click on "Add" button inside "Extensions list" on the right side.

View calls

Enter extension (phone number), calls for which will be visible to that user. For example, we enter extension "201".

Enter extension

Click on "Operations with calls" tab. And check "All visible" for "Playback":

Operations with calls

Save this user.

Now you can login with newly created login/password.