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Home › Documentation › Administration ›
 

Windows Event Log - monitoring status of MiaRec

In a case of error MiaRec writes detailed information to Windows Event Log.

Open Control Panel -> Administrative Tools -> Event Viewer and select Windows Logs -> Application.

When MiaRec service is started, it writes information about own version and number of licenses, which are installed on the server. See below screenshot for details:

MiaRec inside Event Viewer

Also MiaRec writes information about any errors. Examples of such errors:

  • Live monitoring doesn't work becaues port 554 is busy by other application
  • Some calls are not recorded because of not enough licenses
  • Audio file cannot be stored on a network drive because of write permission issues.

Windows Event Log contains also messages from PostgreSQL database. This is a database, which is used by MiaRec for storing call information.

See also:
  • E-mail notification
  • Before purchase
  • Recommended hardware
  • Installation
  • Configuration
  • Administration
    • Windows Event Log
    • E-mail notification
    • Backup calls
    • Create users
  • User guide
  • Issues and questions
  • Developer guide
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