Better Together: Partnering for Seamless Integration

MiaRec Works With Your Current Technology Stack

MiaRec is an AI-native Conversation Intelligence solution built to work with technology you already have in place, from CCaS to CRMs and workforce tools. So you can automate your QA processes, unlock CX insights, and directly drive revenue right away.

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MiaRec Integrates With Your Existing Infrastructure

MiaRec Also Natively Integrates With The Most Common Platforms

MiaRec offers a growing set of native integrations with leading platforms, including Cisco Webex Calling, Cisco Webex Contact Center, Microsoft Teams,  Five9, Nice CX Once, RingCentral, and Twilio. 

These integrations are built and tested to ensure fast deployment, quick data synchronization, and consistent performance across your contact center environment. 

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Have A Different Environment? No Problem!

Even if you don’t see your platform listed, MiaRec is designed to integrate with virtually any cloud-based CCaS and UCaS platform. You use MiaRec to analyse your conversations in one of two simple ways:

Drag & Drop Integration
Upload recorded calls directly through our intuitive drag-and-drop interface. No technical skills required — just select your audio files, drop them into the dashboard, and begin analyzing immediately.

Automated API Integration
For high-volume operations or fully automated workflows, our API integration offers a reliable and efficient way to push recordings directly into MiaRec. We even help you set it up and configure it to your operational needs.

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Our Partner Ecosystem

We work with a broad network of trusted partners:

Technology Partners

Companies we have built native integrations with or are actively collaborating with to extend our platform capabilities.

Channel & Reseller Partners

Authorized providers who bring MiaRec to their markets and industries, with full support and enablement.

Integration & Services Partners

Organizations that help customers implement MiaRec, connect it with existing tools, and design custom workflows for specific needs.

Why Partner with MiaRec?

If you're a software vendor, reseller, channel partner, or services provider, MiaRec offers partnership opportunities designed to grow your business and deliver more value to your clients.

API and Integration Access

Gain full access to MiaRec’s API and integration documentation to build seamless connections with your platform or services.
API and Integration Access

Technical Implementation Support

Work directly with our engineering and product teams to ensure smooth integration, testing, and deployment.
Technical Implementation Support

Co-Marketing and Lead Generation

Collaborate on joint marketing campaigns, webinars, and content to reach new audiences and generate qualified leads.
Co-Marketing and Lead Generation

Product Roadmap Collaboration

Get early visibility into upcoming features and help shape future development through feedback and shared use cases.
Product Roadmap Collaboration

Partner Enablement and Training

Receive comprehensive onboarding, product training, and sales enablement materials to support your team’s success.
Partner Enablement and Training

Dedicated Partner Manager

Build a strong working relationship with a single point of contact who understands your business and helps you maximize the partnership.
Dedicated Partner Manager

Become a MiaRec Partner

We’re always open to new partnerships that support our mission to improve customer experiences through better insights and automation.