MiaRec Ask AI

Your On-Demand AI Data Analyst — No Hiring Required

Gaining actionable insights in your contact center often takes an expensive data analyst weeks or months. By the time you know what to do, it’s often too late.

MiaRec Ask AI is a powerful add-on that converts your contact center data into instant answers. Simply type your question in natural language to receive clear, actionable responses in minutes, complete with charts, trends, and next-step recommendations.

➡️  No costly analysts.
➡️  No wrestling with reporting tools.

➡️  No more waiting until it is too late.

Save 1000s of Data Analyst Hours.

Reduce lengthy (and costly) data analysis from weeks to seconds.

Identify Root Causes. Act Faster.

Pinpoint what really holds you back and address problems before they escalate.

Make Data Analysis Accessible.

AskAI uses natural language, making intrinsic data analysis widely accessible.

Unlocking Your Insights Is Expensive And Takes Time

Contact centers generate a massive volume of valuable customer data every single day. Data is locked away and hidden in call recordings, transcripts, and interaction logs. But most of that insight is inaccessible.

Traditionally, getting answers meant hiring expensive data analysts, wrestling with complex reporting tools, and waiting days or weeks for results. By the time the data reached decision-makers, the opportunity to act had often passed — and small problems had already turned into costly customer experience issues.

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The Solution

How MiaRec Ask AI Can Help

MiaRec's Ask AI is your on-demand AI data analyst that instantly turns your call recordings into clear answers, trends, and root-cause insights. It is purpose-built for contact centers and requires no expensive data analysts or complex reporting skills.

Ask AI Is Your New Sidekick That Is Ready For Anything

Have a question? No problem. You can type it directly into Ask AI, just as you would ask an analyst. With simple natural-language questions, you can uncover patterns, drill into specific issues, and get actionable recommendations in seconds, so you can act faster and improve customer experience.

  • Get to the root cause of customer issues in seconds.

  • Spot emerging trends before they impact customer experience.

  • Analyze any metric by time period, call type, location, or agent.

  • Drill down to the details with sample call transcripts and summaries.

  • Receive AI-powered recommendations to address issues and improve processes.

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MiaRec Ask AI Low CSAT Scores Example

Ask AI Answers The Why, The How, The Who, And The What

Ask AI can be used in various scenarios. It digs deeper to not only identify the root causes and trends but also gives actionable recommendations and insights. For example, if you ask "Why are refund-related calls increasing?" Ask AI can:

  • Identify refund issues as the fastest-growing category of billing disputes.

  • Highlight common themes, including delayed deposits, incorrect charges, and double-billing.

  • Surface integration issues with third-party booking systems are the root cause.

  • Recommend automation fixes, staff training, and proactive guest communication.

  • Provide sample call transcripts and resolution time metrics.

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MiaRec Ask AI Top Call Types Example (1)

Why Ask AI is Different

Unlike generic AI chat tools, Ask AI is purpose-built for contact centers. It works seamlessly with MiaRec’s call recording and analytics platform, understands your operational context, and delivers insights you can trust — every time.

  • Up to 90% faster root cause analysis compared to manual reporting.

  • Higher CSAT & NPS by resolving issues before they escalate.

  • Reduced agent handling time through targeted coaching and faster resolutions.

  • Lower operational costs by eliminating manual data investigation.

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MiaRec integrates with many of the top CCaaS Providers, for example:

How To Get Started

1

Request Your Demo

See how MiaRec can uncover missed opportunities, churn risks, and revenue insights — tailored to your business needs.

2

Analyze Your Own Data

Experience real results on your conversations, not hypothetical scenarios, and discover what’s possible for your team.

3

Move Forward In Confidence

Start your transformation without worry and completely risk-free with our 60-day money-back guarantee.

See Ask AI in Action

Sounds too good to be true? Book your personalized demo today to experience firsthand the power of Ask AI. See how it can:

  • Turn any question into clear, visual insights — instantly.
  • Reveal root causes that traditional reports miss.
  • Give your entire team analyst-level answers without the analyst-level cost.

Experience the power of asking — and getting — the right answers when you need them most.