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    The MiaRec Platform

    MiaRec's easy-to-use Generative AI-powered Conversation Intelligence Platform is designed to grow with you.
     
     
    MiaRec Auto QAAutomated Quality Management (AQM) and AI-based Call Categorization for contact centers with 25+ agents looking to automate their QA processes.
    MiaRec Voice of the Customer (VOC)Ideal for contact centers with 25+ agents looking to get complete visibility into customer sentiment, ensure customer satisfaction, proactively address issues, and more.
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    Choose The Right Solution For You

      • Conversation Intelligence Buyer's Guide
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  • Products
    • The MiaRec Platform
    • Auto QA
    • iMetrics
    • Advanced Analytics
  • Solutions
    • Boost Sales Performance
    • Improve Contact Center Operational Efficiency
    • Enhance Customer Experience (CX)
    • Drive Business Optimization
  • Integrations
    • Cisco WebEx Calling
    • Cisco WebEx Contact Center
    • Five9
    • Microsoft Teams
    • RingCentral
    • Twilio
    • My Provider Isn't Listed
  • Pricing
    • Pricing
    • Auto QM ROI Calculator
    • Auto Call Summary ROI Calculator
    • Request A Custom Quote
  • Resources
    • Conversation Intelligence Buyer's Guide
    • Voice Analytics Evaluation Checklist
    • MiaRec vs. Alternatives
    • Book A Demo
    • Product Videos
    • View All Resources
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  • Become A Partner
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Frequently Asked Questions

Please note: this is legacy documentation. Please check out https://docs.miarec.com/all/ for the most up-to-date documentation and user guides. 

 

  • Is this software or hardware?
  • Save audio files on a network drive
  • Configuration of the network storage server
  • Configuration of MiaRec server
  • Supported VoIP protocols
  • Supported operating systems
  • What equipment do I need?
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