Skip to main content
  • Products
    • Overview
    • Features
    • Screen Capture
    • Agent evaluation / score cards
    • Speech Analytics
    • Recording Announcement
    • Videos
    • Online demo
    • Quote
    • Download
  • Solutions
    • Businesses
    • Contact centers
    • Financial institutions
    • Healthcare
    • MiFID II compliance
    • Telecom service providers
    • Traders
  • Compatibility
    • AudioCodes
    • Avaya
    • BroadSoft
    • Cisco
    • Genband
    • IPC
    • Metaswitch
    • Oracle AcmePacket
    • SIPREC recording
    • Sonus
  • Documentation
    • User Guide
    • Administration Guide
    • Developer Guide
    • MiaRec v.3 (old) documentation
    • Resource library
    • Videos
  • Support
    • Submit a request
    • Check your existing requests
    • TeamViewer QuickSupport
  • Blog
  • Company
    • About MiaRec
    • Contact us
    • Our clients
    • Become a partner
    • News
    • Careers
    • Events
  • Businesses
  • Contact centers
  • Financial institutions
  • Healthcare
  • MiFID II compliance
  • Telecom service providers
  • Traders

Free 30-day trial

Evaluate MiaRec in your environment. Benefit from a 30-day trial license and easy install.

Download a free trial

Pricing »
Home ›
 

Call recording solution for business

Call Recording for Businesses

Call recording has long been an essential tool in the contact-center industry, and it’s now being used in many other business environments. Companies are using call recording for a variety of business needs, including legal protection, order verification, dispute resolution, and customer-service enhancement. Firms can also use call recording to train and supervise new employees and generate sales leads.

The MiaRec Business solution is designed to address the growing need for call recording in the small-medium business market. MiaRec helps small and growing businesses enhance customer service, comply with legal requirements, and increase security. MiaRec delivers an affordably priced, enterprise-level call-recording solution to small-and-medium-sized businesses.

MiaRec provides robust, enterprise-class call-recording functionality, including an intuitive, Web-based user interface. It enables powerful search, filtering, and grouping, by date, time, phone number, and many other parameters. A permissions-based user interface ensures high security; recordings are completely secure from unauthorized access.

Top features:

  • Secure and easy-to-use Web-based interface and administration
  • Intuitive call search and playback
  • Multiple recording options: 100%, selective, on-demand call recording
  • Fine-grained privileged access
  • Pause/resume call recording option and encryption support for PCI-DSS, HIPAA compliance
  • Live Monitoring for real-time call monitoring
  • Extensive Reporting
  • Real-time dashboard

Find out how MiaRec Call Recording solutions can benefit your company. Contact us today for more information.

MiaRec Product Overview
  • MiaRec Product Overview
MiaRec, Inc. © 2020. All Rights Reserved. | Terms of Use | Privacy Statement | Cancellation Policy