Partial Record (License Limit)

Please note: this is legacy documentation. Please check out https://docs.miarec.com/all/ for the most up-to-date documentation and user guides. 

 

"Partial record (license limit)" means one of the following:

  • Either you have more concurrent calls than your license allows to record
  • Or you use an evaluation license, which allows you to record only the first two minutes of every call

Partial_record

Audio for such partially recorded calls is not stored on disk (when an evaluation license is used, then only the first 2 minutes are stored on disk).

To fix this issue you need to purchase appropriate number of recording licenses.