Skyrocket Productivity,
Save Instantly
Augment your contact center processes to drastically boost your agents' productivity using Generative and Conversational AI.
Score 100% of your call volume automatically with MiaRec Auto QA, freeing up your staff to focus on what matters most: improving contact center efficiency and service quality.
Be The Visionary
Be the one that brings your contact center into the future and reap the benefits of AI.
Better Service Quality
Your customers demand better, faster, and more targeted service quality. Make it possible with AI.
Are you and your agents struggling with this too?
- Are your agents slowed down by having to manually take notes, which can impact their call resolution rate?
- Are they getting burned out, racing through post-call admin tasks while trying to answer as many calls as possible?
- Do you need better insights into why customers are calling and how they are feeling at that moment?
- Do you wish there was a better way to train your agents on the spot and after every conversation?
Take Your Contact Center Productivity To The Next Level With Generative AI
Automate Your QA With Generative AI
Stop wasting 50+ hours/month per supervisor manually evaluating calls just to listen to 2-5% of your calls!
Score 100% of your call volume automatically with MiaRec Auto QA, freeing up your staff to focus on what matters most: improving contact center efficiency and service quality.
AI Insights: Extract All The Info You Need, Instantly
Imagine you could consistently and accurately extract specific pieces of information from every single call automatically. Now you can. With MiaRec's AI Insights, you can extract:
- Key facts, such as insurance policy holder, license plate, GOP number, etc.
- Product or competitor names mentioned
- Next steps or plan of action
- If a follow-up is required
- and any other type of information you need.
You simply ask the AI system using natural language and MiaRec's AI Insights delivers.
Empower Your Agents, Improve Productivity
35%Unparalleled Accuracy
Unlimited Flexibility
Contextual Understanding
No Need for Data Analysts or AI Engineers
Learn how much AI-driven Automated Quality Management can help you save!
How To Get Started
Experience MiaRec
The first step is to experience the power and ease-of-use of MiaRec yourself. Try it out right now using our online demo (no sign-up required) or schedule a product demo with one of our CC AI experts.
Calculate Your ROI
Now, it is time to calculate the ROI (try out our savings calculator), create a detailed business case, and to implement a trial (POC). Our team is here to help you get the tools and data you need to prove to your buying committee that there is not risk.
Transform Your Contact Center
Now to the fun part! You have evaluated MiaRec, compared it to other solutions, and made your choice. Now it is time to implement it. Implementation is completed within a few days and you are all set to start transforming your CC operations.