MiaRec Authorized Sub-processors

 

LAST UPDATED: Sept 2024

1.      Introduction

To support delivery of our Services, Miarec may engage and use data processors with access to certain Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Miarec currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Miarec performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

2.      Infrastructure Sub-processors:

Miarec may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Sub-Processor

Purpose

Data Location

Amazon Web Services

Hosting & Infrastructure

United States, European Economic Area

Microsoft

Hosting & Infrastructure

United States, European Economic Area


Other Sub-processors:

Miarec may use the following Subprocessors to perform other Service functions:

Sub-Processor

Purpose

Data Location

Datadog, Inc.

Analytics on application and infrastructure logs for debugging, troubleshooting, auditing, and reporting

United States

DocuSign

E-signagure platform

United States

Dropbox

Document cloud storage

United States

Google, Inc.

Cloud-based Email Service Provider

United States

HubSpot, Inc.

CRM, Marketing Platform

United States

OpenAI, LLC

Generative AI services provider for intelligence product features

United States

Slack Technologies

Cloud-based Team Chat Services

United States

Zendesk

Custom service and technical support

United States

3.      Updates

As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer's account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.