Call recording for IPC turrets
MiaRec provides compliance call recording solution for IPC Dealerboards and Turrets.
- IPC IQ/MAX
- IPC IQ/MAX Edge
- IPC IQ/MAX Sync
- IPC IQ/MAX Omni
- Server for running MiaRec software (see Recommended server)
- Network Switch with Port Mirroring support (see A list of switches with port mirroring)
How it works
MiaRec uses port mirroring technology to record calls on IPC Turrets. The turret needs to be connected through a network switch which support port mirroring. Such network switch will send a copy of turret's network traffic to MiaRec.
MiaRec extract call information and audio from SIP and RTP packets respectively.