Cancellation Policy

To cancel an order you have placed with MiaRec, Inc., you should contact customer support by email (sales@miarec.com) or by phone (+1-866-324-6717). Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped.

When contacting customer support to cancel an order, please, be ready to provide your name, company name, order number, and contact information.

Please, note that if the item has been shipped, then the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping costs). Refunds are provided within 30 days from the purchase date.