Call Recording For IPC Turrets

Please note: this is legacy documentation. Please check out for the most up-to-date documentation and user guides. 



MiaRec provides a compliant call recording solution for IPC Turrets and Dealerboards.

Supported systems:

  • IPC IQ/MAX Edge
  • IPC IQ/MAX Sync
  • IPC IQ/MAX Omni


How it works

MiaRec uses port mirroring technology to record calls on IPC Turrets. The turret needs to be connected through a network switch that supports port mirroring. Such a network switch will send a copy of the turret's network traffic to MiaRec. MiaRec extracts call information and audio from SIP and RTP packets respectively.