Call Recording For IPC Turrets

Please note: this is legacy documentation. Please check out https://docs.miarec.com/all/ for the most up-to-date documentation and user guides. 

 

IPC

MiaRec provides a compliant call recording solution for IPC Dealerboards and Turrets.

Supported systems:

  • IPC IQ/MAX
  • IPC IQ/MAX Edge
  • IPC IQ/MAX Sync
  • IPC IQ/MAX Omni

Requirements

How it works

MiaRec uses port mirroring technology to record calls on IPC Turrets. The turret needs to be connected through a network switch that supports port mirroring. Such a network switch will send a copy of the turret's network traffic to MiaRec. MiaRec extracts call information and audio from SIP and RTP packets respectively.

IPC_turret_call_recording