Siemens call recording solution
MiaRec is an ideal solution for call recording on Siemens SIP-based telephone systems, including following models:
- HiPath 2000
- HiPath 3000
- HiPath 5000
- OpenOffice EE
- OpenScape Voice
Note, MiaRec is a voip call recording solution. Thus only SIP phones can be recorded. Following models of phones are supported:
- optiClient 130 S
- optiPoint 150 S
- optiPoint 410/420 S
- optiPoint WL2 professional S
- OpenStage 15/20/40/60/80 S
Step by step instructions for recording calls on Siemens HiPath/OpenOffice/OpenScape:
- Connect all SIP phones through a switch, which supports port mirroring (see A list of Switches with Port Mirroring support).
- Install MiaRec Business on a server, which is connected to the same switch.
- Configure port mirroring on the switch according to following instructions:
- Port, which is connected to Siemens PBX, should be configured as a source for port mirroring session.
- Port, which is connected to MiaRec server, should be configured as a destination for port mirroring session.