Dialexia call recording solution

Dialexia Call Recording Solution

MiaRec is ideal solution for call recording on the Dialexia Dial-Office IP PBX and the Dialexia Dial-Centrex hosted IP PBX.

MiaRec uses unobtrusive packet sniffing technology for recording calls.

Requirements:

Port Mirroring function should be configured on the switch (see What is Port Mirroring?).

 

Recording calls on Dialexia Dial-Office and Dial-Centrex

Connect Dialexia IP PBX through a switch, which supports port mirroring (as shown on the network diagram).

Configure port mirroring on that switch according to following instructions:

  • IP PBX port should be configured as a source for port mirroring session.
  • MiaRec port should be configured as a destination for port mirroring session.

Such configuration will allow call recording on Dialexia Dial-Office and Dial-Centrex.