MiaRec will showcase new cloud-ready call recording solutions at BroadSoft Connections 2016
San Jose, CA, (11/03/16) — MiaRec, Inc., a global provider of call recording and interaction management solutions, announced today they will be exhibiting at BroadSoft Connections 2016, November 13-15, taking place at the JW Marriott San Antonio Hill Country Resort. At this year’s BroadSoft Connections, MiaRec will demonstrate new features of the MiaRec solutions, designed for service providers using the BroadSoft Business BroadWorks® call control platform.
Now in its 14th year and once again on track for record attendance, the theme of BroadSoft Connections 2016 is ‘Let’s Change the Game.’ By assembling top innovators and experts, attendees to this year’s event will not only gain valuable knowledge and hands-on experience to use, sell and deploy cloud unified communications, but collectively help shape the future of business communications.
MiaRec offers carrier-grade multi-tenant call recording and communications management solutions for service providers looking to offer high-end call recording, screen capture, and performance management services to their customers.
At BroadSoft Connections 2016, MiaRec will unveil the new product functionality, such as Single Sign On (SSO) authentication support, using SAML 2.0 protocol. SSO authentication support will significantly enhance user experience and deliver smooth integration of the MiaRec platform into service providers’ infrastructure. Also screen capture and advanced reporting functionalities will be demonstrated as parts of the complete interaction management product portfolio of MiaRec.
“BroadSoft Connections conference is an invaluable opportunity for MiaRec to reconnect with our existing customers and showcase the new features of the MiaRec platform” said Gennady Bezko, CEO of MiaRec. “We see the great demand for cloud telecommunication and contact center services and are looking forward to demonstrate how MiaRec can meet the growing needs of the telecom market by providing the most reliable, cost-effective and fully-featured call recording and interaction management solutions.”
“MiaRec is united with BroadSoft in driving successful and innovative BroadSoft Business mobile unified communications, team collaboration and contact center solutions”, said Taher Behbehani, chief digital and marketing officer, BroadSoft. “We are thrilled that MiaRec has chosen to make this announcement at Connections, and to join us as we collectively change the game by transforming the market.”
Meet the MiaRec team at Broadsoft Connections 2016 in booth 39, and learn more how leading service providers can benefit from offering advanced call recording and contact center performance management services to their customers.
About MiaRec: MiaRec, Inc. is a global provider of call recording and interaction management solutions. The award-winning MiaRec solutions portfolio includes call recording, screen capture and contact center solutions for service providers and enterprise customers. Cloud-ready solutions from MiaRec are used by service providers all over the world to drive additional revenues and help their clients improve customer service, protect their businesses, and comply with legal requirements such as PCI-DSS, FCA, and HIPAA. MiaRec maintains its headquarters in San Jose, California, with offices and partners worldwide.
About BroadSoft: BroadSoft is the technology innovator in cloud communication, collaboration, and contact center solutions for businesses and service providers across 80 countries. We are the market share leader for cloud unified communications with an open, mobile and secure platform trusted by 25 of the world’s top 30 Service Providers by revenue. BroadSoft Business empowers users and teams to share ideas and work simply to achieve breakthrough performance.
For additional information, visit www.BroadSoft.com
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