MiaRec to Showcase New Cloud-ready Call Recording and Contact Center Performance Management Solutions at Metaswitch Forum 2016



San Jose, Calif. -- May 11, 2016 — MiaRec, Inc., a global provider of call recording and interaction management solutions, announced today they will be exhibiting at Metaswitch Forum 2016, taking place May 16-19 at the Fairmont Scottsdale Princess in Scottsdale, Arizona. At this year’s Metaswitch Forum, MiaRec will demonstrate new complete cloud-ready solutions for call recording and interaction management, designed for service providers using the Metaswitch platform.

Metaswitch Forum 2016: New Models for Network Operators is a key annual Metaswitch event that brings together telecommunications service providers, technology vendors, and industry experts to discuss the latest industry trends and best practices, experience new communications solutions, and network with peers.

MiaRec offers carrier-grade multi-tenant call recording and communications management solutions for service providers looking to offer high-end call recording, screen capture, and performance management services to their customers.

At Metaswitch Forum 2016, MiaRec will showcase its new multi-tenant contact center management solutions featuring call recording, screen capture, live monitoring, agent evaluation and advanced reporting. MiaRec Service Provider Edition solutions are fully compatible with the Metaswitch platform and ensure quick and easy deployment, linear scalability, and exceptional reliability.

“Metaswitch Forum offers a great opportunity for us to reconnect with our existing customers and introduce new features of our multi-tenant call recording and contact center management solutions to the Metaswitch community,” said Gennady Bezko, CEO of MiaRec. “As market demand for hosted telecommunication services and contact center services continues to grow, MiaRec is constantly working on its cloud-ready offerings to provide service providers and their customers the most reliable, cost-effective and fully-featured solutions.”

Meet the MiaRec team at Metaswitch Forum 2016 in booth 4, and learn more how leading service providers can benefit from offering advanced call recording and contact center performance management services to their customers.

About MiaRec MiaRec, Inc. is a global provider of call recording and interaction management solutions. The award-winning MiaRec solutions portfolio includes call recording, screen capture and contact center solutions for service providers and enterprise customers. Cloud-ready solutions from MiaRec are used by service providers all over the world to drive additional revenues and help their clients improve customer service, protect their businesses, and comply with legal requirements such as PCI-DSS, FCA, and HIPAA. MiaRec maintains its headquarters in San Jose, California, with offices and partners worldwide.


Themed “New Models for Network Operators,” Metaswitch Forum takes place May 16 - 19, 2016, at the Fairmont Scottsdale Princess. The annual Metaswitch Forum brings together network operators, technology vendors and expert speakers from around the world for three days of education on innovative products and solutions, key industry trends and best practices for network transformation, virtualization and support. Please visit http://www.metaswitch.com/forum-2016 search #m4um16 or follow @metaswitch on Twitter for details.

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