Softphone call recording solution

SIP Softphone Call Recording

MiaRec is an ideal solution for recording calls on Softphones.

Following protocols are supported: SIP, H.323, Cisco Skinny (SCCP) or MGCP.*

* - Other proprietary protocols are supported also if an audio is transmitted inside RTP packets. In this case information about caller/callee phone numbers may be unavailable.

MiaRec Business, Softphones and Switch

Requirements:

Step by step instructions:

  1. Connect all computers with Softphone through a Switch which supports port mirroring function.
  2. Configure Port Mirroring on the Switch (see Configuration guides of Port Mirroring function).
  3. Install MiaRec Business on a server.

After that you will be able to record calls on multiple softphones.

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