ESET Smart Security 4

Please note: this is legacy documentation. Please check out https://docs.miarec.com/all/ for the most up-to-date documentation and user guides. 

 

By default, the ESET Smart Security 4 firewall blocks remote VoIP traffic and prevents call recording capability.

In order to change this behavior, please, do the following:

1) Open Settings of ESET Smart Security 4 and choose "Setup" from the left pane.

2) Click on "Toggle Advanced mode" (see below screenshot)

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3) Click on "Personal firewall" in the left pane.

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4) Click on "Advanced Personal firewall setup..."

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5) On the left pane choose "IDS and advanced options" under "Personal firewall".

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6) Make sure that "Enable communication for bridged connections" is checked.

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7) Click the OK button to save changes.

Now MiaRec should be able to record your calls.

Should you have any problem or question, please, contact our technical support.