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MiaRec supports different recording methods for Cisco Unified Communications Manager environment:
Cisco Unified Communications Manager establishes SIP trunk to MiaRec recording server and notifies the latter when call is started. Cisco IP phone relays RTP media directly to the recorder. Phone can be located in remote location.
Cisco IP phones should be connected through a network switch, which supports port mirroring. MiaRec receives a copy (mirror) of every network packet, which is sent/received by Cisco IP phone.
MiaRec extracts call information and audio from this network traffic.