How port mirroring technology works

MiaRec supports active and passive call recording methods. 

For active call recording methods, please, refer to Intergration page:

Passive call recording method leverages a port mirroring function, which is supported by nearly all enterprise class switches. 

See below example of call recording via passive call recording:

When a network packet comes in to the switch, the latter sends out this packet from two ports. One of these two ports is MiaRec server.

MiaRec decodes these packets and saves audio and related call information (source and destination phone numbers) on local disk.