Features

MiaRec

Multiple recording options

MiaRec supports 100% call recording as well as rule-based recording. All types of calls are recorded automatically: incoming, outgoing, local (inter-office), transferred etc.

MiaRec

Multiple recording options

MiaRec supports 100% call recording as well as rule-based recording. All types of calls are recorded automatically: incoming, outgoing, local (inter-office), transferred etc.

MiaRec Web-based UI

Web-based user interface

MiaRec has rich user interface, which can be accessed via any standard web-browser. Web-interface is created by using the latest Web 2.0 technologies (AJAX) to combine the main advantage of desktop applications (e.g. speed) with the main benefit of web applications (e.g. remote access from any computer with only web-browser installed).

MiaRec Search

Intuitive call search and replay

It is easy to find any recorded call using many search parameters, such as Date, Time, Caller/Called Phone Number, Name and others.

MiaRec Mutiple-User Interface

Password protected access to calls

Multiple user interface allows assigning monitoring and playback rights on a per-user basis.

Listen to calls
from web-browser

There is no need to install any program on your computer.

Live
Monitoring

Listen to an active call in real-time.

Entirely
software-based

MiaRec requires no proprietary hardware, expensive telephony equipment or complex installation. All calls are recorded directly from IP network and stored on hard disk.

Unobtrusive
technology

MiaRec uses passive (packet sniffing based) recording, which doesn't interfere with IP-PBX.

Flexible

Easy to install and administer.

Scaleable

Suitable for large call centers as well as for small companies with only a few seats.

Reliable

MiaRec is enterprise-level solution, designed for 24/7 Voip call recording.

High compatibility

MiaRec is compatible with all major IP-PBX system, which are based on H.323, SIP, MGCP or Cisco Skinny protocols.