Skip to main content
  • Products
    • Overview
    • Features
    • Screen Capture
    • Agent evaluation / score cards
    • Speech Analytics
    • Recording Announcement
    • Videos
    • Online demo
    • Quote
    • Download
  • Solutions
    • Businesses
    • Contact centers
    • Financial institutions
    • Healthcare
    • MiFID II compliance
    • Telecom service providers
    • Traders
  • Compatibility
    • AudioCodes
    • Avaya
    • BroadSoft
    • Cisco
    • Genband
    • IPC
    • Metaswitch
    • Oracle AcmePacket
    • SIPREC recording
    • Sonus
  • Documentation
    • User Guide
    • Administration Guide
    • Developer Guide
    • MiaRec v.3 (old) documentation
    • Resource library
    • Videos
  • Support
    • Submit a request
    • Check your existing requests
    • TeamViewer QuickSupport
  • Blog
  • Company
    • About MiaRec
    • Contact us
    • Our clients
    • Become a partner
    • News
    • Careers
    • Events

Table of Content

  • MiaRec v.3 (old) documentation
    • FAQ
      • Is this software or hardware?
      • Save audio files on a network drive
      • Supported operating systems
      • Supported VoIP protocols
      • What equipment do I need?
    • Installation
      • Installation checklist
      • Activate HASP dongle
      • Configuring users
      • History of changes
      • SaveCDRsForIgnoredCalls
      • Upgrade from v3 to v5+
      • Location for audio files
    • Backup/restore calls
      • Backup calls
      • Restore calls from backup
    • Live monitoring
    • MiaRec.ini configuration file
      • Advanced recording rules
        • Post-recording filters
        • Syntax of recording filter condition
      • E-mail notification
    • Troubleshooting
      • Most frequent issues
        • I hear only one side when I playback a call
        • It doesn't work as expected
      • I forgot password for web access
      • Partial record (license limit)
      • Update drivers for Network Interface Card (NIC)
      • Windows Event Log - monitoring status of MiaRec
      • Collecting network log
      • 802.1p support on Network Interface Card (NIC)
    • SOAP API
Home › MiaRec v.3 (old) documentation › Installation ›
 

SaveCDRsForIgnoredCalls

SaveCDRsForIgnoredCalls parameter inside MiaRec.ini configuration file specifies if ignored calls are visible inside MiaRec.

Normally, when calls are ignored by recording filters, they are not visible inside MiaRec.

But, when parameter SaveCDRsForIgnoredCalls is set to 1, the ignored calls appear inside MiaRec together with normal calls. Such calls are marked with a special icon and message "Ignored by filters (no audio is recorded)" as shown on below screenshot:

Ignored by filters

This option may be very useful during testing of recording filters. You can see inside MiaRec, which calls are recorded and which are ignored.

‹ History of changes up Upgrade from v3 to v5+ ›
  • Printer-friendly version
MiaRec, Inc. © 2020. All Rights Reserved. | Terms of Use | Privacy Statement | Cancellation Policy