Skip to main content
  • Products
    • Overview
    • Features
    • Screen Capture
    • Agent evaluation / score cards
    • Speech Analytics
    • Recording Announcement
    • Videos
    • Online demo
    • Quote
    • Download
  • Solutions
    • Businesses
    • Contact centers
    • Financial institutions
    • Healthcare
    • MiFID II compliance
    • Telecom service providers
    • Traders
  • Compatibility
    • AudioCodes
    • Avaya
    • BroadSoft
    • Cisco
    • Genband
    • IPC
    • Metaswitch
    • Oracle AcmePacket
    • SIPREC recording
    • Sonus
  • Documentation
    • User Guide
    • Administration Guide
    • Developer Guide
    • MiaRec v.3 (old) documentation
    • Resource library
    • Videos
  • Support
    • Submit a request
    • Check your existing requests
    • TeamViewer QuickSupport
  • Blog
  • Company
    • About MiaRec
    • Contact us
    • Our clients
    • Become a partner
    • News
    • Careers
    • Events

Table of Content

  • User Guide
    • Accessing web interface
    • Dashboard
    • Call recordings views
    • Playback call recordings
    • Searching calls
    • Advanced searching calls
    • Add notes to calls
    • Categorizing calls
    • View multi-part calls
    • Live monitoring
    • On-demand recording
      • On-demand recording from Cisco phone
      • On-demand recording using Cisco SPA phone
      • On-demand recording using Mitel phone
      • On-demand recording using Polycom VVX phone
      • On-demand recording using Yealink phone
      • On-demand recording via Web portal
      • On-demand recording via API
    • Pause/resume recording
      • Pause/resume recording via Cisco phone
      • Pause/resume recording using Cisco SPA series phone
      • Pause/resume recording using Mitel phone
      • Pause/resume recording using Polycom VVX phone
      • Pause/resume recording using Yealink phone
      • Pause/resume recording via Web portal
      • Pause/resume recording via API
    • Reports
    • Change own password
    • Agent evaluation
    • Audit trail
    • Confidential calls
    • Custom fields
    • File integrity check (watermark)
    • Multi-language interface
Home › User Guide ›
 

Playback call recordings

Inline basic audio player

Click on the call list, and you will be able to see call details within a basic media player, which is right inside the call list.

inline call details

Advanced audio player

Click on Open in new window and you will be able to to see detailed call information with an advanced audio player.

This visual audio presentation presents an easy way to detect periods of silence and talk-over within the conversation

MiaRec Advanced Audio Player

‹ Call recordings views up Searching calls ›
  • Printer-friendly version
MiaRec, Inc. © 2020. All Rights Reserved. | Terms of Use | Privacy Statement | Cancellation Policy