Add TAPI user for MiaRec application
You must first create the application user who is capable of monitoring and, optionally, controlling phones.
Navigate in Cisco Unified CM Administration web portal to the menu User Management -> Application User and click Add New button to create new user account.
In the list Available Devices select the devices, which state should be monitored by MiaRec and click arrow V to move such devices to the list Controlled Devices
In the section Permissions Information click the Add to Access Control Group button to select permissions for application user.
In the new pop-up window select the following required options:
- Standard CTI Allow Control of All Devices
- Standard CTI Allow Control of Phones supporting Connected Xfer and conf
- Standard CTI Allow Control of Phones supporting Rollover Mode
- Standard CTI Enabled
Other options are not required.
Save the settings of new application user.