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Legacy documentation

  • Legacy documentation
    • Passive call recording setup
      • What is port mirroring?
      • Virtual machine + passive recording
      • Configuring NIC for passive recording (port mirroring)
      • Enable packets pass-through for port mirroring traffic
        • AVG Internet Security
        • BitDefender Internet Security
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      • How to configure port mirroring on different switches
        • Cisco Catalyst 2960 Series Switches
        • D-Link DES-3010
        • Dell PowerConnect 2700 Series
        • Netgear FS726T
        • TP-LINK TL-SL2428WEB
      • Port Mirroring in complex call scenarios
      • Switches with port mirroring
    • Manual installation (deprecated) on Linux
      • Installation on Linux (Centos/RedHat) manually (deprecated)
        • Install MiaRec Web portal
          • Install PostgreSQL
          • Install Python 3
          • Install Apache web server
          • Install Redis cache
          • Install MiaRec web application
          • Install Celery task manager
        • Install MiaRec Recorder
          • SystemD start-up script (Centos 7.x)
          • Upstart start-up script (Centos 6.x)
          • Init.d start-up script
        • Install MiaRec Screen Recording Controller
        • Configure firewall
        • Verify services status
      • Installation on Linux (Ubuntu) manually (deprecated)
        • Install MiaRec Web portal
          • Install PostgreSQL
          • Install Python
          • Install Apache web server
          • Install Redis cache
          • Install MiaRec web application
          • Install Celery task manager
        • Install MiaRec Recorder
        • Configure firewall
    • Manual update on Linux (deprecated)
      • Update MiaRec Web portal
      • Update MiaRec recorder files
    • Cisco TAPI integration
      • Add TAPI user for MiaRec application
      • Configure Cisco TAPI TSP driver
      • Verify Cisco TAPI configuration
      • Enable Cisco TAPI interface in MiaRec
Home › Legacy documentation › Cisco TAPI integration ›
 

Add TAPI user for MiaRec application

You must first create the application user who is capable of monitoring and, optionally, controlling phones.

Navigate in Cisco Unified CM Administration web portal to the menu User Management -> Application User and click Add New button to create new user account.

Add application user

In the list Available Devices select the devices, which state should be monitored by MiaRec and click arrow V to move such devices to the list Controlled Devices

Add application user

In the section Permissions Information click the Add to Access Control Group button to select permissions for application user.

Add application user

In the new pop-up window select the following required options:

  • Standard CTI Allow Control of All Devices
  • Standard CTI Allow Control of Phones supporting Connected Xfer and conf
  • Standard CTI Allow Control of Phones supporting Rollover Mode
  • Standard CTI Enabled

Other options are not required.

Add application user

Save the settings of new application user.

‹ Cisco TAPI integration up Configure Cisco TAPI TSP driver ›
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