VMWare OVA template-based installation (for testing)

MiaRec OVA template is a pre-installed virtual machine with operating system (Centos 7.3 64-bit) and MiaRec call recording software.

This OVF template is ideal solution for trial. It is easy to import it into VMWare ESX/ESXi or VMWare Workstation.

Request URL to OVA template

Fill the download form to request URL to OVA template.

You need this URL for the next step.

Installation instructions for VMWare ESXi

From the menu select File -> Deploy OVF Template...

Inside the opened dialog enter the URL to OVA file, which you received from the MiaRec representative.

Choose a name for this VM, select the desirable disk format (we commend "Thin provisioning" for trial and "Thick provisioning" for production deployment) and click "Finish" to start deploying of the virtual machine.

Configure network for MiaRec VM

Assign static ip-address (if not using DHCP)

By default MiaRec virtual machine is configured to obtain own ip-address from DHCP server. If you would like to use static ip-address for MiaRec VM, then edit file /etc/sysconfig/network-scripts/ifcfg-ens33

vi /etc/sysconfig/network-scripts/ifcfg-ens33

Change BOOTPROTO=dhcp to BOOTPROTO=none and add the following lines to this file:

IPADDR=x.x.x.x
GATEWAY=y.y.y.y
DNS1=8.8.8.8
DNS2=8.8.4.4

Replace x.x.x.x and y.y.y.y with desired machine ip-address and gateway.

Restart network interface:

service network restart

Test the network connection:

ping 8.8.8.8

Update /etc/hostname and /etc/hosts

If you would like to access MiaRec web-portal via dns name rarther than ip-address, then edit files /etc/hostname and /etc/hosts.

Example of /etc/sysconfig/network

HOSTNAME=miarec.example.com

Example of /etc/hosts

127.0.0.1               miarec.example.com localhost

Restart network:

service network restart

Restart MiaRec recorder service

If the network configuration is updated, then you need to restart miarec recorder service:

service miarec restart

Determining the MiaRec ip-address (when using DHCP)

ip a

It will show ip-address assigned to the first network interface.

Root access to OS

root password is miarec

MiaRec web portal access

You need to know the ip-address of virtual machine. It is pre-configured to use DHCP ip-address. If you are using static ip-addresses on your network, then you need to login to Centos with root password and edit network settings.

After that you can access MiaRec web-portal with URL http://VM-IP-ADDRESS

You will be asked to create the admin account when you first time access the web portal.

Trial license

You need to request 30-day trial license for MiaRec call recorder. Open MiaRec web-portal and go to menu Administration -> Maintenance -> License. Click on "Edit license" link and you will see "Computer Id" value. Send it to support@miarec.com to receive a trial license code.

Multi-tenant mode

Navigate to menu Administration -> Customization -> Multitenancy to enable multi-tenancy in MiaRec.

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