Live monitoring

Live Monitoring is a feature of MiaRec, which allows supervisors to listen to active calls in real-time.

When you select an active call inside MiaRec, you will see "Live Monitoring" link inside call details pane (see below screenshot).

Live Monitoring

A click on "Live Monitoring" link will open Live Player application, which will allow supervisor to listen to active calls in real-time (see below screenshot).

Live Player

Note: Live Player application should be installed on supervisor's computer in advance.