BitDefender Internet Security

BitDefender Internet Security Firewall

By default BitDefender Internet Security firewall blocks remote Voip traffic and prevents call recording capability.

In order to change this behavior, please, do following:

1) Open Settings of BitDefender Internet Security and choose "Firewall" from the left pane.

2) Click on "Advanced Settings" button (see below screenshot)

BitDefender Internet Security

3) Make sure that "Enable Internet Connection Sharing" is checked.

BitDefender Internet Security

4) Click OK button to save changes.

5) Reboot computer

Now MiaRec should be able to record your calls.

Should you have any problem or question, please, contact our technical support by e-mail or phone.