Pause/resume recording using Mitel phone

MiaRec integrates with Mitel 6800 series phones (previously known as Aastra) to provide pause/resume recording control using softkey for PCI compliance.

The photos below show Mitel 6867i phone integrated with MiaRec XML application in action.

Mitel MiaRec softkey

Users can press Pause and Resume softkey buttons to temporary mute recording, for example, when customer speaks credit card number.

Mitel pause/resume recording softkey

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