Grandstream call recording solution
MiaRec is ideal call recording solution for Grandstream GXE502x series IP PBX.
Grandstream's IP-PBX product segment consists of the GXE5024 and GXE5028. The GXE502x appliance is a powerful all-in-one voice + video + fax + data communication solution for the small to medium sized business, especially companies with sub-30 seats per location.
MiaRec uses unobtrusive packet sniffing technology for recording calls of Asterisk. Following protocols are supported by MiaRec: SIP, H.323, Cisco Skinny and MGCP. Whenever Asterisk operates with one of these signaling protocols, then calls can be recorded by MiaRec.
Requirements:
- Server for MiaRec (see Recommended server)
- Network Switch with Port Mirroring support (see A list of Switches with port mirroring)
Port Mirroring function should be configured on the switch (see What is Port Mirroring?).
Connect Grandstream GXE502x IP PBX through a switch, which supports port mirroring (as shown on the network diagram).
Configure port mirroring on that switch according to following instructions:
- IP PBX port should be configured as a source for port mirroring session.
- MiaRec port should be configured as a destination for port mirroring session.
Such configuration will allow call recording on Grandstream GXE502x IP PBX.