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Home › Compatibility ›
 

Dialexia call recording solution

Dialexia Call Recording Solution

MiaRec is ideal solution for call recording on the Dialexia Dial-Office IP PBX and the Dialexia Dial-Centrex hosted IP PBX.

MiaRec uses unobtrusive packet sniffing technology for recording calls.

Requirements:
  • Server for MiaRec (see Recommended server)
  • Network Switch with Port Mirroring support (see A list of Switches with port mirroring)

Port Mirroring function should be configured on the switch (see What is Port Mirroring?).

 

Recording calls on Dialexia Dial-Office and Dial-Centrex

Connect Dialexia IP PBX through a switch, which supports port mirroring (as shown on the network diagram).

Configure port mirroring on that switch according to following instructions:

  • IP PBX port should be configured as a source for port mirroring session.
  • MiaRec port should be configured as a destination for port mirroring session.

Such configuration will allow call recording on Dialexia Dial-Office and Dial-Centrex.

Related articles:
  • What is Port Mirroring?
  • A list of Switches with Port Mirroring support
  • Configuration guides of Port Mirroring function
  • How to configure Port Mirroring in different call scenarios
Tags:
  • Dialexia
  • Asterisk
  • Avaya
  • Broadsoft
  • Cisco
  • Dialexia
  • Grandstream
  • Polycom
  • Siemens
  • TalkSwitch
  • Other vendors ...
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