Call recording solution for Financial Institutions

Businesses and industries all over the world benefit from call recording by monitoring the quality of services, improving employees’ performance, protecting from fraud and resolving disputes.  But some companies have industry and legal requirements to record calls.

Regulations in the financial sector include Sarbanes-Oxley for publicly traded companies in the United States, Financial Services Authority (FSA) regulations in the United Kingdom, and the international security standards of the Payment Card Industry (PCI).

MiaRec Call Recording and Monitoring solution helps financial institutions to provide superior customer service, to improve customer loyalty, to optimize workforce processes and manage risks.

MiaRec Call Recording and Monitoring solution ensures compliance with industry regulations and guarantees high flexibility and reliability.