Call Center Recording and Monitoring Solution

Throughout the world the number of call centers is growing. Call centers come in different sizes and different types. But one thing they have in common – the intention to provide high-quality service, while keeping costs low.

MiaRec VoIP call recording and monitoring solution enables call centers to improve workforce performance and optimize customer service processes.

With a rich set of features, permission-based users access, intuitive web user interface, high security and scalability MiaRec is ideal for multi-site contact centers as well as hosted or outsourced contact centers.