Multiple recording options
MiaRec supports 100% call recording as well as rule-based recording. All types of calls are recorded automatically: incoming, outgoing, local (inter-office), transferred etc.
Features
Web-based user interface
MiaRec has rich user interface, which can be accessed via any standard web-browser. Web-interface is created by using the latest Web 2.0 technologies (AJAX) to combine the main advantage of desktop applications (e.g. speed) with the main benefit of web applications (e.g. remote access from any computer with only web-browser installed).
Intuitive call search and replay
It is easy to find any recorded call using many search parameters, such as Date, Time, Caller/Called Phone Number, Name and others.
Password protected access to calls
Multiple user interface allows assigning monitoring and playback rights on a per-user basis.
Listen to calls
from web-browser
There is no need to install any program on your computer.
Live
Monitoring
Listen to an active call in real-time.
Entirely
software-based
MiaRec requires no proprietary hardware, expensive telephony equipment or complex installation. All calls are recorded directly from IP network and stored on hard disk.
Unobtrusive
technology
MiaRec uses passive (packet sniffing based) recording, which doesn't interfere with IP-PBX.
Flexible
Easy to install and administer.
Scaleable
Suitable for large call centers as well as for small companies with only a few seats.
Reliable
MiaRec is enterprise-level solution, designed for 24/7 Voip call recording.
High compatibility
MiaRec is compatible with all major IP-PBX system, which are based on H.323, SIP, MGCP or Cisco Skinny protocols.