Flexible Easy to install and administer. Scaleable Suitable for large call centers as well as for small companies with only a few seats. Reliable MiaRec is enterprise-level solution, designed for 24/7 Voip call recording. Entirely software-based
MiaRec
Requires no proprietary hardware, expensive telephony equipment or
complex installation. All calls are recorded directly from IP network
and stored on hard disk.
Unobtrusive technlogy
MiaRec uses passive (packet sniffing based) recording, which doesn't interfere with IP-PBX. Intuitive calls search and replay It
is easy to find any recorded call using many search parameters such as
Date, Time, Caller/Callee Phone Number, Name and others. | Multiple recording options MiaRec records all incoming, outgoing and inter-office calls. It supports rule-based selective recording. Web-interface MiaRec
has rich user interface, which can be accessed via any standard
web-browser. Web-interface is created by using the latest Web 2.0
technologies (AJAX) to combine the main advantage of desktop
applications (e.g. speed) with the main benefit of web applications
(e.g. remote access from any computer with only web-browser installed). High compatibility MiaRec is compatible with all major IP-PBX system, which are based on H.323, SIP, MGCP or Cisco Skinny protocols. Security Multiple user interface feature allows assigning monitoring and playback rights on a per user basis. Hosted service MiaRec can be used as a hosted solution to let Voip service providers resell call recording service to own customers. |
