MiaRec is pleased to announce (announced today), its call recording and monitoring solution is integrated with Avaya Communication Manager via TSAPI interface on Avaya Applications Enablement Services.
This assures better compatibility with Polycom’s high definition IP phones, Cisco, Avaya, Grandstream and other IP phones, which support wideband codecs.
We are proud to announce that our product MiaRec VoIP Call Recording and Monitoring Solution has received a “Best of Show Award” as the best Small and Medium Business (SMB) product at TMC’s ITEXPO West 2010 in Los Angeles.
MiaRec, professional call recording and monitoring solution, allows organizations to record calls, perform live call monitoring, archive, group and easily search for calls for later playback and review.
We released 64-bit version of MiaRec, which is optimized for high load contact centers, where 500 and more concurrent calls are recorded simultaneously.
64-bit operating systems were supported by MiaRec a long time ago. MiaRec has a well-designed architecture, which allows it to be run as a 32-bit application on 64-bit operating system.
New version of MiaRec, an enterprise-level call recording and monitoring solution, is compatible with VMware virtualzation products.
The fastest growing trend in IT is virtualization, a software technology that allows you to run multiple servers on a single piece of hardware. Virtualization also lets start up new servers quickly and move servers to new hardware without interrupting service in case of failure.