How to record calls from Vonage V-Phone
The Vonage V-Phone is a small portable USB device, which contains pre-loaded softphone client (Vonage Talk).
Once connected to your computer, it loads automatically a softphone application.
This guide contains information about how to use MiaRec for recording calls on Vonage V-Phone.
- Record calls on single Vonage V-Phone device
- Record calls on multiple Vonage V-Phone devices simultaneously
Record calls on single Vonage V-Phone device
Recording of calls, which are made with Vonage V-Phone is very easy!
Just install MiaRec on the same computer, where Vonage V-Phone is running.
That's all! No additional hardware is necessary! Start MiaRec and record your call.
Should you have any problem or question related to using MiaRec Solo for recording calls on Vonage V-Phone, please, contact our technical support by e-mail or phone.
Record calls on multiple Vonage V-Phone devices simultaneously
You need:
- Switch with Port Mirroring function (see What is Port Mirroring?)
- Server with Windows 2000, 2003, XP or Vista
- MiaRec Business license for appropriate number of lines
Below network diagram shows how all devices should be connected:
Such network scheme will allow you to record multiple calls simultaneously.
Please, note, Port Mirroring function should be configured appropriately on the switch.
Please, check below a list of switches, which support Port Mirroring function.
Configuration guides for some models of switches are also available on this site.
Read also:
- What is a Port Mirroring?
- A list of Switches with Port Mirroring support
- Configuration guides of Port Mirroring function
Should you have any problem or question related to using MiaRec Business for recording calls on Vonage V-Phone, please, contact our technical support by e-mail or phone.