How to record calls from General IP Phone
MiaRec can be used to record calls from any Voip Phone, which works with one of following protocols: SIP, H.323, Cisco Skinny (SCCP) or MGCP.
Also, MiaRec can record calls in other proprietary protocols, if an audio is transmitted inside RTP packets. In latter case information about caller/callee phone numbers may be unavailable.
This guide contains information about how to use MiaRec for recording calls on Voip Phone.
Record calls on single Voip Phone device
You need:
- HUB (see What is a HUB?)
- Computer with Windows 2000, 2003, XP or Vista
- MiaRec Solo license
Below network diagram shows how all devices should be connected:
Voip Phone on this diagram is shown as the Voip Phone.
A HUB should be placed between Voip Adapter and Router.
Computer with MiaRec should be connected to the same HUB.
Such network scheme will allow you to record calls on Voip Phone.
Read also:
Should you have any problem or question related to using MiaRec Solo for recording calls on Voip Phone, please, contact our technical support by e-mail or phone.
Record calls on multiple Voip Phone devices simultaneously
You need:
- Switch with Port Mirroring function (see What is Port Mirroring?)
- Server with Windows 2000, 2003, XP or Vista
- MiaRec Business license for appropriate number of lines
Below network diagram shows how all devices should be connected:
Such network scheme will allow you to record multiple calls simultaneously.
Please, note, Port Mirroring function should be configured appropriately on the switch.
Please, check below a list of switches, which support Port Mirroring function.
Configuration guides for some models of switches are also available on this site.
Read also:
- What is a Port Mirroring?
- A list of Switches with Port Mirroring support
- Configuration guides of Port Mirroring function
Should you have any problem or question related to using MiaRec Business for recording calls on Voip Phone, please, contact our technical support by e-mail or phone.