MiaRec Business is compatible with following products:
- Cisco Unified Communications Manager (CallManager) 4.0, 5.0, 6.0
- Cisco Unified Call Manager Express
- Cisco Unified Communications 500
MiaRec uses unobtrusive packet sniffing technology to record calls. Both SIP and Skinny protocols are supported.
Port Mirroring function should be configured on the switch (see below picture).
- What is Port Mirroring?
- A list of Switches with Port Mirroring support
- How to configure Port Mirroring on Cisco Catalyst 2960 Series Switch
Check also: