How to record calls from Cisco ATA 186
The Cisco ATA 186 is an Analog Telephone Adaptor with two voice ports, each with its own independent telephone number.
It helps customers turn their analog phone devices into IP devices easily and cost-effectively.
This guide contains information about how to use MiaRec for recording calls on Cisco ATA 186.
- Record calls on single Cisco ATA 186 device
- Record calls on multiple Cisco ATA 186 devices simultaneously
Record calls on single Cisco ATA 186 device
You need:
- HUB (see What is a HUB?)
- Computer with Windows 2000, 2003, XP or Vista
- MiaRec Solo license
Below network diagram shows how all devices should be connected:
Cisco ATA 186 on this diagram is shown as the Voip Adapter.
A HUB should be placed between Voip Adapter and Router.
Computer with MiaRec should be connected to the same HUB.
Such network scheme will allow you to record calls on Cisco ATA 186.
Read also:
Should you have any problem or question related to using MiaRec Solo for recording calls on Cisco ATA 186, please, contact our technical support by e-mail or phone.
Record calls on multiple Cisco ATA 186 devices simultaneously
You need:
- Switch with Port Mirroring function (see What is Port Mirroring?)
- Server with Windows 2000, 2003, XP or Vista
- MiaRec Business license for appropriate number of lines
Below network diagram shows how all devices should be connected:
Such network scheme will allow you to record multiple calls simultaneously.
Please, note, Port Mirroring function should be configured appropriately on the switch.
Please, check below a list of switches, which support Port Mirroring function.
Configuration guides for some models of switches are also available on this site.
Read also:
- What is a Port Mirroring?
- A list of Switches with Port Mirroring support
- Configuration guides of Port Mirroring function
Should you have any problem or question related to using MiaRec Business for recording calls on Cisco ATA 186, please, contact our technical support by e-mail or phone.