Caller and Called number no longer stored on outbound calls

Current version, Windows Vista, latest updates applied.

Until recently this information was stored however it has now stopped. Any suggestions on where to begin troubleshooting?

Thanks

Please, collect log as decribed here:

http://www.miarec.com/docs/MiaRecCollectLog.pdf

 

There was a problem with the phone, it has been reset and now everything is working properly.

Thank You.