MiaRec Cloud Pricing

Our flexible modular pricing is designed to provide maximum return on investment as quickly as possible.

Our tiered cloud pricing is designed to provide organizations with the right level of functionality based on their size and business needs. This allows our customers to achieve maximum return on investment as quickly as possible. 

Please note: The information below is for our direct customers only. If you are a Service Provider, please contact your MiaRec account executive or request a custom quote here
 

Standard

Quality Management

Voice Analytics

Automatic 100% Or Selective Recording
✔️ ✔️ ✔️
On-Demand Recording With LookBack Technology ✔️ ✔️ ✔️
Search, Playback, & Download Of Audio Files ✔️ ✔️ ✔️
File Integrity Check (Watermarking) ✔️ ✔️ ✔️
Audit Logs  ✔️  ✔️  ✔️
Export/Import Recordings  ✔️  ✔️  ✔️
Role-Based Web Access  ✔️  ✔️  ✔️
Notes & Tags  ✔️  ✔️  ✔️
Custom Fields
✔️ ✔️ ✔️
Live Monitoring
 ✔️  ✔️
Agent Evaluation  -  ✔️  ✔️
Export to FTP/SFTP/FTPS/S  -  ✔️  ✔️
Storage 30 Days Included 1 Year Included 3 Years Included
Speech-To-Text Transcription
 -  -  ✔️
Automatic Keyword Extraction  -  -  ✔️
Topics & Categories  -  -  ✔️
Auto Scorecards  -  -  ✔️
Sentiment Analysis - -  ✔️
Advanced Reporting  -  -  ✔️

 

FAQs

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