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Home › Documentation › Issues and questions ›
 

I forgot password for web access

Access to MiaRec web-interface is protected with login and password.

Forgot password

If you forgot a password for administrator account, then you need to do following:

  • Go to directory C:\Program Files\MiaRec Business\Bin\Scripts
  • Run CreateAdminAccount.cmd script

You will be asked 3 simple questions:

  1. Enter name of group for this user
  2. Entern login name
  3. Enter password

See below screenshot for details:

CreateAdminAccount

After you reply to all three questions, the new account with administration rights will be created. Then you can login to MiaRec with newly created login/password.

Note: For security reasons MiaRec never stores passwords in open text inside database. Passwords are always encrypted with one-way hash algorithm. It is not possible to decrypt a password. That's why you need to create a new administrator account inside MiaRec. After you login to MiaRec with newly created account, you can reset a password for a previous admin account.

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